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Letter to tell me who my care coordinator is, but it doesn't tell me :s

Unique1

Unique1

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Letter to tell me who my care coordinator is, but it doesn't tell me :s

Had an unexpected letter from CMHT Dept this morn.

The letter says they are writing to all patients who are currently open on their caseload. It is from the director of nursing and governance. The letter says it is to ensure (as part of a trust wide campaign) patients know who their care coordinator is. It goes on to explain that a care coordinator is usually a nurse,social worker,phsychologist,Dr ,community phsychiatriic nurse, and they are responsible for working with you about the care required.

I have read the letter 3 times and there is no name of a care coordinator contained in it.

There is a number for a patient medicine helpline.in a separate paragraph.

Didn't expect the letter, and wondering if I have a care coordinator or not.
Awaiting phsychology sessions, which I'm on a list for, and due around July this year.

Anyone received a similar letter and know what it's about ?
 
H

Helena1

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I would ring up to check but it doesn't say from what you have written that you have a CC as i don't think everyone under CMHT has a CC and am not sure on that, maybe they do.
 
SarahD

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It doesn't surprise me! You'll have to ring up and ask if you have one and who it is. Maybe they decided you should have one but haven't appointed one yet.
 
Unique1

Unique1

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I would ring up to check but it doesn't say from what you have written that you have a CC as i don't think everyone under CMHT has a CC and am not sure on that, maybe they do.
Thank you Helena1
Yes, will ring and check. I guess I thought because the letter says...it is to ensure I know who my cc is.

A little confusing to me, I always fear ringing too, although I inow I will have to if I want to find out.. Hate ringing depts that usually are much too busy for you...
 
Unique1

Unique1

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It doesn't surprise me! You'll have to ring up and ask if you have one and who it is. Maybe they decided you should have one but haven't appointed one yet.
Yeh, sounds like I will have to try find out.
Thank you for response.
 
Unique1

Unique1

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Nikita said:
Maybe they wanted to tell you what a care coordinator is rather than the name of your particular one.They aren't all that clear when they send these letters!
Hi Nikita.
I know the letter isn't clear, but it does definitely say that they are informing me who my care coordinator is. Hate calling them but I will give them a call next week to see what it's about.
Always a bit annoying when they send confusing letters.
Thank you for your time though !
 
katya

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I lol'd at the title of this. How utterly pointless.

Hope you can find out soon!
 
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