D
DRAGON
Active member
Founding Member
- Joined
- Apr 15, 2008
- Messages
- 26
had a problem with a GP practice. They didnt like the fact I wrote them a lot of letters, some asking for 2nd opinions, others complaining or just communicating some things.
The manager invited me to meet with the practice principal and they suggested my letter writing was a personality/psychological problem. I was threatened with all sorts of consequences at the meeting, which was held in a remote part of the building and without my having been invited to bring a friend or advocate. Ostensibly it was to discuss my future as a patient on their list (the letter said that)
I complained specifiying everything they said which was menacing. Told me if they got rid of me wiould have probs registering, could end up with only emergency GP care or 2 weeks at each practice on a rota, "access to healthcare would be bleak", that i was hanging by a thread and out on a limb.
They replied in a generic way, not admitting or denying anything, saying they wanted to be helpful, and the local PCT have said they cannot review the complaint handling especially as I foudn a new GP. However, I have the option of the Healthcare Commission. What I haven't disclosed so far is that I digitally recorded the meeting with that practice principal and manager. I have it all there, every word said exactly as I reported it , my accepting I had a problem, and there threats afterwards, and its clear they were nort offering any help for my "pathological" behaviour.
I am wondering what will happen, if and when I reveal the existence of the recording and whether or not this is complainable to the GMC
The manager invited me to meet with the practice principal and they suggested my letter writing was a personality/psychological problem. I was threatened with all sorts of consequences at the meeting, which was held in a remote part of the building and without my having been invited to bring a friend or advocate. Ostensibly it was to discuss my future as a patient on their list (the letter said that)
I complained specifiying everything they said which was menacing. Told me if they got rid of me wiould have probs registering, could end up with only emergency GP care or 2 weeks at each practice on a rota, "access to healthcare would be bleak", that i was hanging by a thread and out on a limb.
They replied in a generic way, not admitting or denying anything, saying they wanted to be helpful, and the local PCT have said they cannot review the complaint handling especially as I foudn a new GP. However, I have the option of the Healthcare Commission. What I haven't disclosed so far is that I digitally recorded the meeting with that practice principal and manager. I have it all there, every word said exactly as I reported it , my accepting I had a problem, and there threats afterwards, and its clear they were nort offering any help for my "pathological" behaviour.
I am wondering what will happen, if and when I reveal the existence of the recording and whether or not this is complainable to the GMC