
BillFish
Well-known member
- Joined
- Sep 12, 2009
- Messages
- 2,388
Dear BillFish
Thanks for your e-mail regarding 'Casualty' broadcast on 6 February.
Please accept our apologies for the delay in replying. We know our correspondents appreciate a quick response and we regret you've had to wait on this occasion.
I'm sorry you were left very concerned by the use of terms such as 'nutter' and 'looney' on the programme. I note you found these wholly inappropriate and insensitive to people who may have mental health problems.
Whilst we never intentionally set out to offend any of our audience, we also strive to be true to our characters and to keep their language as authentic and relevant as possible. If we were to avoid using any terms which could have the possible potential to offend, we would be left with very little to choose from.
'Casualty' is a drama and our characters do sometimes express attitudes and opinions that are not politically correct; the fact that they do so does not mean that the BBC endorses those attitudes and opinions.
Nevertheless, we're grateful to you for letting us know that you found the terms in question unacceptable. In this respect please also be assured that your comments have been included in our audience log. This is circulated widely within the BBC and made available to many BBC staff, including members of the BBC Executive Board, channel controllers and other senior managers. The audience logs are seen as important documents that can help shape decisions about future programming and content.
Thanks again for taking the time to contact us with the strength of your views.
Regards
Alec Mackenzie
BBC Complaints
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Nice polite reply me thinks...........
Thanks for your e-mail regarding 'Casualty' broadcast on 6 February.
Please accept our apologies for the delay in replying. We know our correspondents appreciate a quick response and we regret you've had to wait on this occasion.
I'm sorry you were left very concerned by the use of terms such as 'nutter' and 'looney' on the programme. I note you found these wholly inappropriate and insensitive to people who may have mental health problems.
Whilst we never intentionally set out to offend any of our audience, we also strive to be true to our characters and to keep their language as authentic and relevant as possible. If we were to avoid using any terms which could have the possible potential to offend, we would be left with very little to choose from.
'Casualty' is a drama and our characters do sometimes express attitudes and opinions that are not politically correct; the fact that they do so does not mean that the BBC endorses those attitudes and opinions.
Nevertheless, we're grateful to you for letting us know that you found the terms in question unacceptable. In this respect please also be assured that your comments have been included in our audience log. This is circulated widely within the BBC and made available to many BBC staff, including members of the BBC Executive Board, channel controllers and other senior managers. The audience logs are seen as important documents that can help shape decisions about future programming and content.
Thanks again for taking the time to contact us with the strength of your views.
Regards
Alec Mackenzie
BBC Complaints
-----------------------------------------------------------------
Nice polite reply me thinks...........
