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Face-to-face assessment postponed because of DWP computer problems

D

dking

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Joined
Mar 4, 2017
Messages
7
I was supposed to attend a face-to-face assessment about my ESA (I have Support Group) today. I got there (Hatfield, Herts.) at exactly the time I was given i.e. ten minutes before 9.45. When I arrived I was told that the DWP computer systems were down, and the person who was supposed to see me had driven off to Luton to help sort out the problems. I wonder how common this is?

It shows that the so-called face-to-face assessment is in fact a 'Healthcare Professional' using a computer programme. Not only is the bureaucratic system itself inhuman and uncaring, so is the 'interview.' Why cannot the assessor read what I have spent some hours writing on the ESA 450, and then (if necessary) meet me and use their human education & common sense (if any) to ask me about what I have written. How can a computer assess my mental health?
 
American Boy

American Boy

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I was supposed to attend a face-to-face assessment about my ESA (I have Support Group) today. I got there (Hatfield, Herts.) at exactly the time I was given i.e. ten minutes before 9.45. When I arrived I was told that the DWP computer systems were down, and the person who was supposed to see me had driven off to Luton to help sort out the problems. I wonder how common this is?

It shows that the so-called face-to-face assessment is in fact a 'Healthcare Professional' using a computer programme. Not only is the bureaucratic system itself inhuman and uncaring, so is the 'interview.' Why cannot the assessor read what I have spent some hours writing on the ESA 450, and then (if necessary) meet me and use their human education & common sense (if any) to ask me about what I have written. How can a computer assess my mental health?
I fucking hate that degrading shit this government are a disgrace and I'm ashamed to be British.

The Tory party need to be executed and there heads put on public display. In this day and age we have to deal with 1700's treatment of mental health more less. Its a fucking disgrace.
 
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