I'm in a rural area not in Bristol. Its up to me to contact the crisis team but if your having a crisis its the last thing I would think of doing especially as they sometimes have an answer phone operating!!
I have had to use the crisis team in my area alot of times in the last few years although not so much recently admittedly.
They are usually comprised of people that have had some dealings/experience of mental health and can be used for a variety of reasons. I called them when I felt suicidal and they have also come out to my house when I have needed to eat under supervision to help prevent me from having to go to hospital before my wedding.
Often when you call them they will come to your house to assess you, and depending on that assessment will come to see you once/twice/three times a day if you need it. Generally they are there for crisis prevention or just to lend an ear if you need to talk. As with all MH services some are better than others and if you get on well with one person in particular you may be able to specifically request them to come see you if and when they are on duty. However it is worth bearing in mind that if you think they are better than others, then others may think that too and also request them, which may mean that they can not come over quite when you want them to as they are in demand!
It is best to remember that crisis teams are usually there to prevent you from going into hospital, to provide you with care and support that other over-stretched MH services may not be able to provide. IMO they are nothing to be scared of. In my experience they have been most helpful (even though attimes annoying!). If you are feeling desperate and in need of their help then please don't be put off by a voicemail, just let them know who you are, where you are and I'm sure when they are back on duty they will get back to you. My crisis team were instrumental in my recovery and helped prevent me having to go into hospital many a time. I hope you find your crisis team helpful too.
I wonder if it would not be better if the Crisis Team called itself something else, even if it’s the Crisis Prevention Team, as part of their mission is to keep people out of hospital.
I suspect that suddenly hearing from a “Crisis Team” out of the blue could alarm someone who has not heard of them, particularly if they are feeling vulnerable. It’s like fitting an ice cream van with a police/ambulance siren.
Indeed. However, my understanding is that an unexpected letter (or phone message) is received, saying that the person is being referred to a “Crisis Team”, without any proper explanation – not even saying what a Crisis Team is – and that this can cause anxiety. This seems to be what happened to Marchhare, who started this thread as a result, asking: “what do these teams do?” In addition, there was, initially, only an answer machine at the other end of the line.
There was a significant delay between the referral and her finding out what it was all about at the weekend, as described above. Those who send the referral message should give more detail.
Very true. I do often think that people working within the Mental Health care sector do forget that some people are new to it, and may not be familiar with all of their agencies, provisions and acronyms.
They should think things through a bit more. It reminds me of people who write instructions pertaining to computers or software and assume that people know more than they do. They will, for example, give you a detailed list of registry commands but fail to tell you what the registry is or where to find it. I often hear people saying: ‘I know everything apart from how to get started’.