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Can you text your CPN?

jems89

jems89

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Feb 20, 2011
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68
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London
Last week I was unexpectedly given a new CPN, after having the previous one for almost 2 years.

From the first day I met my previous CPN she gave me her works mobile number and said I could text/call her whenever I needed as it was a nightmare getting through to the main office and she's rarely in the office.

I asked my new CPN last week if I could have her works mobile number as I am lot more comfortable texting. She said "I don't use a works mobile, I ask that everyone rings the main office and either leaves a message or asks for me and if i'm not available i'll ring back".

I'm wondering how common this is? I've always been given my support workers and social workers works number.
 
muddlemummy

muddlemummy

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Sep 18, 2009
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39
I have had my cpn for 5 years and have always texted her as I have a phobia of the phone. She mentioned that they have changed their policy recently and all contact is meant to go through the office. Something about not being able to respond to texts when off sick.

I CANNOT use a phone and this is going to make it impossible for me to make contact between visits.
 
jems89

jems89

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Feb 20, 2011
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Sorry they are going to stop you from texting your CPN :(

I hate ringing the main office, it always goes to answer phone and then my CPN is never in the office and they say she will call back that same day but they never do, they just say they were too busy. It's terrible.

I struggle with using phones, I can't get my point across, where in a text I can.
 
P

PurpleMist

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I email my CPN (as long as it's not something urgent).
 
messymoo

messymoo

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I can text my social worker although I don't very often. I haven't heard of any changes though! I think a lot of the time it comes down to the individual worker and your relationship with them. Maybe once she has got to know you a bit better she might change her mind. It is always a nightmare calling through the office.

Messy :)
 
amathus

amathus

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goodness knows!
This is my sixth year with my cpn. I have never been given the opportunity to text or email her. All calls have to go through the main office, which quite honestly is a nightmare... she is either out of the office, or not in the office at all! I am told she will ring me back, but on the whole over the years, this never happened.
Since last September I have been in a steady decline and it is noticeable that if I call, if she isn't available, she will now call me back...

qf.
 
Lincoln1990

Lincoln1990

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I've been given my therapist's personal cell phone number. She doesn't give it out to very many people. BUT she's 70 so most likely doesn't text, in fact she has said she doesn't text and she only works 3 days a week, one of which she's in a different office. She's told me I can phone her anytime I need to. Before when I lived on my own I did do that sometimes. Since I've been out of the hospital since September and living with my parents I have not done this.

This week though she upped my appointment frequency to once a week. She would prefer twice a week though.
 
megirl

megirl

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Apr 9, 2010
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within the community brief intervention service via my gp the nurse I was under at times text me but only regards appointment times otherwise phonecalls.
mental health support worker has text me a couple of times re whether a time suits to catch up or not.
I havnt had that before and for me I have to tread carefully so quickly delete the cell number off my phone.

Bout when I was say 20ish I kept ringing my psychologists home landline and when he got to the phone would hang up, very embarrassing so yeh I prefer phone to phone contact. Even if my support worker does text me I will reply via my landline and for me keep it that way.
Scared I may become obsessed or something??who knows thats me anyway??!!!
But if your therapist has given you her number to ring if needed thats awesome and yeh do utilise it well done.

Cos of what I have done in the past embarrasses me but anyway i prob need to figure that one out!!!
Always nice to give advice and do put yourself first you deserve it, ok
 
Last edited:
shaky

shaky

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Sep 2, 2009
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Warwickshire
I just have a phone number for the office.
When I did try phoning a few weeks ago it said that no-one was in, ad this was 9:30am.
Funny sort of office.

Of course the CPN will never be in the office, he is out on the road meeting his patients.
 
megirl

megirl

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I just keep ringing then later in the day leave a message and if they still havnt replied I ring front office of psych community services and say I have been trying to ring and have left mesages and need to talk to someone asap, they can ring support worker via extension number adn then via their cell number then they sometimes before that refer the phone call to the crisis team maybe you need to push the system keep trying to get hold of them put you first and yeh dont back down.
Its hard to put you first but just do it this is you other people are suffering as well but thats actually not your problem at all. if you need help then dont give up its their job.
hope some of this works for you,

megirl
 
pepecat

pepecat

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Jul 19, 2010
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middle earth
I don't have CPN but I can call my therapist anytime (as long as she's not on holiday) and she'll get back to me. I've only done it once when i was having a complete freak out.
 
loulabelle

loulabelle

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Aug 17, 2011
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somewhere over the rainbow
My cpn is lovely and i trust her it took me a while but i do trust her now. she has had her moments but now she is great. I dont have a direct line to her however where i live the system is brilliant if i call and she isnt there they send her an email she has a blackberry so gets it quickly she always calls me back but if she is on holiday and i need some one asap i can ask to speak to the duty worker there is always one there
 
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