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complaints

  1. F

    Steep rise in complaints about NHS mental health services, figures reveal

    Steep rise in complaints about NHS mental health services, figures reveal There has been a steep rise in the number of complaints made about NHS mental health services, figures suggest. Formal complaints about mental health services in England jumped from 9,180 in 2010/11 to 14,103 in 2015/16...
  2. L

    Complaints

    The PHSO who don't deal with complaints tell me that there is no time frame for a trust to deal with complaints and in fact if a trust says after a year of having a complaint that they cannot deal with it because it is too old then the PHSO can either agree with them or not. And the call...
  3. P

    sectioned under home office

    Hello all, looking for help or information. My nephew has been ill with schizophrenia for the past 9 years, ( he is 24 yrs old with a mental capacity of about 14 yrs old) his mother does not want anything to do with him. His sister and I tried all avenues to get him the help he needed but was...
  4. F

    Neighbours are bullying me and it is making me Ill, Nobody cares

    I moved into this housing association property in march 2015 due to Domestic violence at my last property. Ever since I had both the male tenants bothering me to try get to know me. I do not believe it is a sexual thing, I believe it is more nosey. I am in the middle, One male downstairs and...
  5. C

    Health board and mental health services

    I've been discharged from mental health services although not free. I'm on police databases as a mental health patient and despite my discharge letter get sent to a psychiatric hospital with distress that is caused by the mental health services and health board and now my GP. I've had my...
  6. C

    Dorset

    Dorset Dorset Mental Health Advocacy 29-29A Durngate Street Dorchester Dorset DT1 1JP 01305 261483 [email protected] We can: Offer support to accepted clients at meetings, court appearances, tribunals, ward rounds and Care Programme Approach (CPA) reviews Help make...
  7. C

    Good service if you have complaints...

    https://www.patientopinion.org.uk/ They don't ignore you through that service. I'm trying to force changes and been in contact with government officials and everything. Many areas lack funding. Would love to see private services everywhere across the country... I've read up on private...
  8. Kerome

    Psychoanalysis no longer part of the insured basic package

    In the Netherlands too they are looking at cutting costs in mental health care. One of the casualties is psychoanalysis, which is now on the list of treatments specifically excluded from cover in the legally guaranteed basic care package that you get from insurance, alongside things like Reiki...
  9. L

    The CQC

    The CQC have said that Trusts don't have to deal with complaints. They also seem to be saying that Trusts don't have to respond to complaints. The CQC also think it is ok for Trusts to be violent and so does the gp surgery I am registered with.
  10. L

    Complaints and the BBC

    I was listening to the breakfast show on the radio this morning when the dj described people who complain as 'weirdo' 'saddo' 'mental cat women' indicating that the BBC like the NHS the BBC intimidate people out of making complaints and like the NHS the BBC don't deal with complaints, it also...
  11. L

    The NHS Trust/s and complaints and people not listening to people with mental health diagnosis

    The NHS Trust/s and complaints and people not listening to people with mental health diagnosis Why is it that no trust deals with complaints? They are meant to care after all. Also why is it that people with mental health diagnosis don't get listened to? I spoke to someone recently whose...
  12. L

    PALs currently

    Well PALs have ignored complaints I have made and delusionally don't call them complaints. Now because they don't read the complaints I send and because, by their own admittance don't care, they have rung me without permission and want to see me to discuss the complaints (only they don't call...
  13. LORD BURT

    NHS complaints

    NHS complaints procedure - The NHS in England - NHS Choices Has anyone made a complaint? Following no-response from my pscyh referral request, I want to complain. I find it similar to a victorian palour game.
  14. R

    I am not a fan of the way this forum is run

    I am massively against how badly run this forum is. It is far too liberal. This complaint is only directed at the people in the background who hide away. I am talking about admin. I have made my complaints in private. I have people on here that i genuinely really do like and love to chat to...
  15. L

    PALs and the list of solicitors

    I spoke to PALs yesterday to ask for a list of solicitors as I can't get any legal help. Anyway the woman there said they didn't supply list of solicitors as it might be construed that they were employed by the Trust. Instead she said I had to phone (at my own expense) the advocacy service...
  16. amathus

    Any complaints about your GP's receptionists? read on.....

    Patient complaints rise over 'surly' GP receptionists - Telegraph This is a subject close to my heart! One would think that the receptionists in my practice, only gave out their precious appointments to those that they felt like, at a particular moment of the day.... We now have a black and...
  17. C

    My complaints gone to Ombudsman

    Hi All, I had many complaints about the Community Mental Health Team and the Hospital treatment and its been going on for months now, and had the Community Health Council Advocacy come to a meeting with the Manager of the Hospital and I was not satisfied with his reply, so I took it further and...
  18. L

    The complaints manager deletes my emails unread...

    And that's not all. The PALs and Complaints Dept never seem to answer complaints and I predicted this years ago. I guess I said it then because I kept telling the nurses I was well and I got nowhere. Also four nurses in 2008 made me strip and shower in front of them and didn't return all my...
  19. starflower

    What a waste of time and emotions !!!

    Yesterday I recieved the long awaited reply from my local mental health trust aout my stay in hospital early this year. I might have aswell have not written a complaint letter. They haven't upheld any of my complaints and have answers for all of them. I'm really upset by this and not even...
  20. firemonkey

    Why some complaints pack a greater punch than others

    http://www.guardian.co.uk/society/2009/mar/04/nhs-complaints-mental-health
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